An emerging body of research has demonstrated the persuasive power of conversational AI or "chatbots," examining their effect on attitudes towards policy, belief in conspiracy theories, and agreement with propaganda statements. While important, this literature has overlooked a crucial distinction: the difference between what people believe and what they say. Discourse and attitudes are connected but distinct phenomena—what people are willing to say is furthermore a social phenomenon, contextually and relationally specific.
In this project, we use three experimental studies to compare the effect of conversations with a chatbot on individuals' discourse as compared with their attitudes. In the first experiment, we found larger effects on what people are willing to say than their self-expressed attitudes, especially after interactions with a chatbot instructed to use facts. In the second experiment we expanded the number of conversation topics and disentangled the mechanisms by which fact-based conversations change expression. In a third planned experiment we extend these findings by measuring the effect of chatbot conversations on dialogs with real individuals.
Who speaks in local democracy, and how much? Despite growing scholarly interest in political participation beyond voting, we lack scalable tools to measure citizen voice in local government. We develop an automated audio analysis pipeline that classifies speakers in city council meetings as elected officials or members of the public—directly from audio, using neural speaker diarization combined with multimodal LLM few-shot classification.
We introduce two methodological innovations: a temporal exemplar selection with iterative bootstrapping strategy, and a multi-agent deliberation framework. An AND ensemble combining the baseline and bootstrapped classifiers achieves 93.2% accuracy (κ = 0.79), citizen precision of 0.82, and citizen F1 of 0.83—substantially outperforming any single method. Our pipeline targets 1,600+ meetings from seven U.S. rent control cities and their neighbors (2017–2023).